ClaimLens Showcase · fictional policies

Claim · policy P-1001

21d5f041-2b54-4d9b-9c15-03c7cc84201c

ADJUSTER_REVIEW R6 reviewed Log verified · 14 events

2 finding(s) below confidence 0.65.

Stages

  1. Intake chat skipped filed by form
  2. Photo check done 1 accepted, 0 rejected
  3. Damage and parts done 3 finding(s)
  4. Integrity done
  5. Pricing done
  6. Coverage done
  7. Triage agent done
  8. Decision done ADJUSTER_REVIEW (R6)
  9. Memory done
  10. Human review done approve

Photos

Claim photo p1 glass_shatter · glass · 0.93 crack · front_bumper · 0.09 crack · front_bumper · 0.09
p1 · accepted

Evidence

Story
Another car ran a red light and hit the front of mine at a junction.
Damage
glass_shatter on glass (0.93); crack on front_bumper (0.09); crack on front_bumper (0.09)
Estimate
$1400–$3000
Coverage
active, collision cover, $250 deductible
Fraud signals
none

Triage agent advises; the rules decide

ADJUSTER_REVIEW confidence medium · 2 model call(s) · $0.0000

The claimant describes a front-end hit at a junction. The only high-confidence damage is a shattered glass panel (96%, 0.93), and the front bumper cracks are negligible and low confidence (0.09). The story doesn't clearly explain the glass damage. The estimate of $1,400 to $3,000 also looks high for what was found. An adjuster should check which glass is broken and whether the damage fits the described impact.

Clauses cited
STD-2.1, STD-4.2, STD-5.2
Evidence cited
408e18df-6558-42b5-891e-a5ed62dd826a
Skills used
glass-claims@v1
Tools used
none
Open questions
Which glass panel is shattered (windscreen or a window), and does a front impact explain it? · Why is the bumper damage so minor if the front was hit hard enough to justify the estimate? · Could the glass damage have a separate cause such as vandalism or a stone strike?

Similar claims in memory

None found, or memory is off.

Audit trail (14 events)
  1. 1 · ClaimReported · human:claimant · 2026-10-03T14:25:27+00:00
  2. 2 · PhotoUploaded · human:claimant · 2026-10-03T14:25:27+00:00
  3. 3 · PhotoAccepted · system:workflow · 2026-10-03T14:25:27+00:00
  4. 4 · DamageDetected · system:workflow · 2026-10-03T14:25:28+00:00
  5. 5 · IntegrityChecked · system:workflow · 2026-10-03T14:25:28+00:00
  6. 6 · CostEstimated · system:workflow · 2026-10-03T14:25:28+00:00
  7. 7 · PolicyRetrieved · system:workflow · 2026-10-03T14:25:28+00:00
  8. 8 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:28+00:00
  9. 9 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:28+00:00
  10. 10 · AgentRecommended · agent:triage-agent-v1+triage/v2 · 2026-10-03T14:25:28+00:00
  11. 11 · RouteDecided · system:workflow · 2026-10-03T14:25:28+00:00
  12. 12 · MemoryWritten · system:workflow · 2026-10-03T14:25:28+00:00
  13. 13 · HumanReviewed · human:Showcase adjuster · 2026-10-03T14:25:41+00:00
  14. 14 · MemoryWritten · system:workflow · 2026-10-03T14:25:41+00:00