Claim · policy P-1003

91b6c230-3ea8-471e-9fed-9e14f06f05e1

ADJUSTER_REVIEW R5 decided Log verified · 12 events

Estimate missing or above the $3,000 limit.

Stages

Intake chat skipped filed by form
Photo check done 1 accepted, 0 rejected
Damage and parts done 17 finding(s)
Integrity done
Pricing done
Coverage done
Triage agent done
Decision done ADJUSTER_REVIEW (R5)
Memory done
Human review waiting

Photos

Evidence

Story: I braked too late in traffic and went into the back of a lorry. The front is badly damaged.
Damage: lamp_broken on light (0.91); dent on hood (0.88); lamp_broken on light (0.75); crack on rear_bumper (0.53); crack on rear_bumper (0.30); glass_shatter (0.23); glass_shatter (0.23); crack on rear_bumper (0.22); crack on rear_bumper (0.20); dent on rear_bumper (0.19); crack on rear_bumper (0.16); crack on rear_bumper (0.13); crack on rear_bumper (0.13); dent on hood (0.11); crack on rear_bumper (0.08); crack on rear_bumper (0.07); dent on hood (0.06)
Estimate: $2550–$6400
Coverage: active, collision cover, $500 deductible
Fraud signals: none

Triage agent advises; the rules decide

ADJUSTER_REVIEW confidence low · 2 model call(s) · $0.0000

The claimant describes front damage from rear-ending a lorry. The strongest findings fit that: a hood dent (0.88) and broken lamps (0.91 and 0.75). Several rear_bumper crack and dent findings are also listed, all low confidence. The estimate range is wide ($2,550 to $6,400) and there is only one photo, so the damage location and extent need a person to confirm. Collision is covered under PRM-2.1 with a $500 deductible, and no exclusion is evident.

Clauses cited: PRM-2.1, PRM-3.1, PRM-9.2
Evidence cited: cb1ba511-0788-4ed1-9afa-b975e863c733
Skills used: none
Tools used: none
Open questions: Is the damage at the front only, or is there rear damage as well? The rear_bumper detections may be misattributed. · Can more photos or an inspection narrow the $2,550 to $6,400 estimate (PRM-9.2)? · Is the lorry driver identified and partly at fault? That could affect the deductible (PRM-3.1).

Similar claims in memory

None found, or memory is off.

Audit trail (12 events)

1 · ClaimReported · human:claimant · 2026-10-03T14:25:28+00:00
2 · PhotoUploaded · human:claimant · 2026-10-03T14:25:28+00:00
3 · PhotoAccepted · system:workflow · 2026-10-03T14:25:28+00:00
4 · DamageDetected · system:workflow · 2026-10-03T14:25:29+00:00
5 · IntegrityChecked · system:workflow · 2026-10-03T14:25:29+00:00
6 · CostEstimated · system:workflow · 2026-10-03T14:25:29+00:00
7 · PolicyRetrieved · system:workflow · 2026-10-03T14:25:29+00:00
8 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:29+00:00
9 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:30+00:00
10 · AgentRecommended · agent:triage-agent-v1+triage/v2 · 2026-10-03T14:25:30+00:00
11 · RouteDecided · system:workflow · 2026-10-03T14:25:30+00:00
12 · MemoryWritten · system:workflow · 2026-10-03T14:25:30+00:00