ClaimLens Showcase · fictional policies

Claim · policy P-1002

af36d7c3-1920-4589-9de1-f941a8f72f25

ADJUSTER_REVIEW R8 decided Log verified · 13 events

The triage agent did not recommend fast-tracking.

Stages

  1. Intake chat skipped filed by form
  2. Photo check done 1 accepted, 0 rejected
  3. Damage and parts done 2 finding(s)
  4. Integrity done
  5. Pricing done
  6. Coverage done
  7. Triage agent done
  8. Decision done ADJUSTER_REVIEW (R8)
  9. Memory done
  10. Human review waiting

Photos

Claim photo p1 glass_shatter · 0.96 glass_shatter · 0.92
p1 · accepted

Evidence

Story
A van passing in a narrow street clipped my side mirror and shattered it.
Damage
glass_shatter (0.96); glass_shatter (0.92)
Estimate
$1200–$2500
Coverage
active, collision cover, $500 deductible
Fraud signals
none

Triage agent advises; the rules decide

ADJUSTER_REVIEW confidence medium · 3 model call(s) · $0.0000

A van clipping a mirror can plausibly shatter its glass, and the policy is active with collision cover (E1). However, the $1,200 to $2,500 estimate looks high for a mirror alone. Only one photo was supplied and it shows glass damage only, with no scrape or panel damage from a passing van. The standard glass clauses cover windscreens and windows, so it is unclear whether mirror glass is treated as a collision claim ($500 deductible) or a $100 glass replacement.

Clauses cited
STD-4.2, STD-4.1, STD-9.2
Evidence cited
01d2abb6-30bc-4282-aa1c-cf5f66e4bb59
Skills used
glass-claims@v1
Tools used
none
Open questions
none

Similar claims in memory

None found, or memory is off.

Audit trail (13 events)
  1. 1 · ClaimReported · human:claimant · 2026-10-03T14:25:23+00:00
  2. 2 · PhotoUploaded · human:claimant · 2026-10-03T14:25:23+00:00
  3. 3 · PhotoAccepted · system:workflow · 2026-10-03T14:25:23+00:00
  4. 4 · DamageDetected · system:workflow · 2026-10-03T14:25:26+00:00
  5. 5 · IntegrityChecked · system:workflow · 2026-10-03T14:25:26+00:00
  6. 6 · CostEstimated · system:workflow · 2026-10-03T14:25:26+00:00
  7. 7 · PolicyRetrieved · system:workflow · 2026-10-03T14:25:26+00:00
  8. 8 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:27+00:00
  9. 9 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:27+00:00
  10. 10 · LLMCalled · system:llm-gateway · 2026-10-03T14:25:27+00:00
  11. 11 · AgentRecommended · agent:triage-agent-v1+triage/v2 · 2026-10-03T14:25:27+00:00
  12. 12 · RouteDecided · system:workflow · 2026-10-03T14:25:27+00:00
  13. 13 · MemoryWritten · system:workflow · 2026-10-03T14:25:27+00:00